Total Activation guarantees your complete satisfaction with all products purchased from our online store. To make sure all our customers are completely satisfied, we have a simple process for returning products, requesting refunds and exchanging products when purchase from our online store.
Only customers who purchase the products from the www.totalactivation.com online store, or by phone at 1-800-599-7276 are completely protected by our 1-Year Money Back Guarantee and our 1-Year Exchange Guarantee. This Guarantee does not apply to products purchased through channels other than www.totalactivation.com or other than the toll-free number listed above.
All you have to do is to return your product within 1 year of your billing date for a full refund of the product price. This
Please email our customer support center 24 hours a day at Support [at] www.TotalActivation.com, or call us at 1-800-599-7276 Monday through Friday from 9 am to 9 pm EST. Request a Return Merchandise Authorization Number (RMA #) or an Exchange Merchandise Number (EMA #) and the Return Address.
Return the empty and unused portion of your product, a printed copy of the original invoice and your RMA # or EMA # to ensure proper handling.
Total Activation gives customers the opportunity to exchange your returned item for another quality product of equal or lesser value if they so choose. Please discuss this option with a member of the Total Activation team before you mail back the product to us.
We offer a 1-year exchange program where you can return a product and request that we send you another quality Total Activation product of equal or lesser value with free shipping. In the event that you exchange the product, all exchanges are final.
Please note that you will have to pay for, and arrange return postage. Using delivery confirmation for tracking purposes is always a good idea.
To qualify for the refund or exchange, please make sure that returns are received in our offices within 1 year from billing date. All charges (excluding shipping and handling fees) are fully refundable 1 year from the billing date.
All refunds will be processed to the original form of payment within 72 hours of receiving the package. Please allow up to 5 days for your bank to process the refund and 7 days for delivery of checks.